Customer satisfaction survey 2025 - STAUFF France
8.3 stars out of 10: the results of our 2025 satisfaction survey for STAUFF France
Positive results
At STAUFF France, we conducted our customer satisfaction survey over a 4-week period. Our aim was clear: to gain a better understanding of our customers' expectations, what they already value and where we need to focus our efforts.
The results make us proud: we achieved an average score of 8.3 out of 10, based on feedback from a number of different communication channels.
A precise and constructive evaluation
Your feedback is essential to our continuous improvement.
The survey confirms that our customers appreciate the quality of our products, our responsiveness, and the commitment and availability of our sales and technical teams. These strengths reinforce our mission: to remain a reliable partner that listens, and is capable of providing fast, effective, made-to-measure solutions.
Our customers have also shared with us concrete areas for improvement, and we take these comments very seriously. An action plan has been launched to improve these points, in collaboration with our logistics, technical and marketing departments.
Some of your feedback
Click on customer reviews and read what people have said about us.
Thank you for your trust
Thank you to everyone who took part in the survey!
